No Cell Phone Left Behind Act

My cell phone was recently stolen at a local Wal*Mart and I was devastated. I do not have any other way of my work getting into contact with me or vice versa. Also, I depended on technology so much that I had never memorized any phone numbers. This tends to be more of a laziness problem than a dependent situation. I have a contract and phone insurance with Verizon Wireless, so I contacted them and had them send me a new phone. Sure enough my new phone was sent a day later. I'm in the process of getting all the numbers back into my phone. However, it dawned on me a few hours ago that I had lost all the ringtones I had downloaded. I was a little annoyed, but just went to the Verizon website to download them back onto my phone. As I am browsing the ringtones, I am asked to enter in the model of my cell phone. I took notice immediately that my phone was not listed. "How odd," I thought to myself. I used the same website in February to download my latest ringtone and my phone was listed. Suddenly, I became irate. I decided the best thing to do was to call the company and find an answer. I wanted to be angry with the representative, but she was extremely nice and I couldn't be upset with her. After all, it wasn't her fault. After explaining myself and my situation to the understanding woman on the other line, she was as confused as I was. We tried everything we could think of, as if we were a team. It's a shame that I forgot her name. Anyways, about a half hour passes and we still have no solution. The "Verizon Sweetheart", as I would like to call her, spoke with a supervisor was told that you now need a camera phone to receive or download any ringtones or graphics. I, however, have neither of those great functions. The future looked dim for my wanting of Cream's dated ringtone. My new best friend felt a great deal of sadness and expressed how deeply sorry she was for me. As a gift of pity, she refunded my bill any downloads I had put on that phone within the year. It was a great gift and all, but I will never see that money. I am under my father's name and he pays the bill. It was kind of like having a gift waved in front of my face and then giving it away to the person sitting next to me. Or like waving that pepperoni in front of your dog's nose before putting it in your mouth. I appreciated the gesture, but wasn't completely happy. I could have been happier. She must have sensed my slight disappointment and decided within the goodness of her heart that I should look for camera phones on Ebay. I took her advice and have begun my search for my newly adopted cell phone. So I must depart and leave no child, I mean...cell phone, behind. How dare Verizon for tossing my cell phone aside to make room for the better improved and pretty ones! Old phones need love too. People around the world: love your phones for the phone that they are.